Privacy Policy

We collect information you provide directly to us, information we collect automatically when you use our platform, and information from third-party sources.

Information you provide: When you create an account, complete a profile, submit inquiries, or interact with vendors on Grin Weddings, we may collect your name, email address, phone number, wedding date, location preferences, budget range, and any other details you choose to share.

Information collected automatically: When you access or use our platform, we automatically collect certain device and usage data, including your IP address, browser type and version, operating system, referring URLs, pages visited, search queries, and interaction patterns. We also use cookies and similar tracking technologies to enhance your experience.

Vendor information: If you are a wedding vendor registering on our platform, we collect your business name, contact information, service category, portfolio assets, pricing information, and business credentials.

We use the information we collect to provide, maintain, and improve our platform; to personalise your experience and surface the most relevant vendor recommendations; to process transactions and send related communications; and to respond to your comments, questions, and requests.

We also use your information to send you technical notices, updates, security alerts, and support messages; to monitor and analyse trends, usage, and activities on our platform; to detect, investigate, and prevent fraudulent transactions and other illegal activities; and to comply with our legal obligations.

We may use aggregated or anonymised data for research and analytics purposes. We will never sell your personal information to third parties for their own direct marketing purposes.

We may share your information with vendors you choose to contact or inquire about through our platform. When you send a message or request a quote, relevant details are shared with the vendor to facilitate your wedding planning.

We may share information with third-party service providers that assist us in operating our platform, such as hosting providers, payment processors, analytics services, and customer support tools. These providers are bound by confidentiality obligations.

We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law or legal process. We may also share information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition.

Grin Weddings uses cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our platform. Cookies help us remember your preferences, keep you logged in, understand how you use the site, and improve our services.

Essential Cookies: Required for the platform to function correctly, such as maintaining your session and remembering items in your planning tools.

Analytics Cookies: Help us understand how visitors interact with our platform by collecting and reporting anonymous usage data. We use this data to improve navigation, content, and features.

Preference Cookies: Allow us to remember choices you make (such as language or region settings) to provide a more personalised experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of some platform features.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain certain information as required by law, to resolve disputes, enforce our agreements, and for legitimate business purposes.

Vendor listings and reviews may be retained for a reasonable period after an account is closed to maintain the integrity of the platform history. Anonymised and aggregated data may be retained indefinitely for analytics purposes.

We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include SSL encryption, secure data storage, access controls, and regular security reviews.

However, no method of electronic transmission or storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

You have the right to access, update, correct, or delete your personal information at any time by logging into your account settings or contacting us directly. You may also request a copy of the data we hold about you.

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send you or by adjusting your notification preferences in your account settings. Please note that even if you opt out of marketing emails, we may still send you transactional or service-related messages.

Depending on your jurisdiction, you may have additional rights under applicable data protection law, including the right to restrict processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

Our platform may contain links to third-party websites, vendor social media profiles, and external resources. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any external sites you visit before providing any personal information.

Grin Weddings is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information without parental consent, we will take steps to remove that information and terminate the child's account.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

**Grin Weddings** Email: privacy@grinweddings.com Address: Lagos, Nigeria

We aim to respond to all privacy-related inquiries within 5 business days.